Canada-wide water heater information · On-site service in Metro Vancouver, BC
WaterHeating.ca is operated by CANRO Heating & Cooling
Brand hub
Rheem is one of North America's largest water heater manufacturers, with residential tank, tankless and heat-pump lines sold under names such as Professional Classic, Performance, Performance Plus, Prestige, RTG and RTGH. Its Canadian availability for specific models is confirmed at consultation; CANRO lists Rheem among the brands it services.
At a glance
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Rheem Manufacturing Company, headquartered in Atlanta, Georgia, produces gas and electric storage tanks, condensing tankless units (including the RTG and RTGH families), heat-pump water heaters and commercial equipment. Its residential lines are widely installed across North America, and it publishes a Canadian-facing site (rheem.ca).
WaterHeating.ca adds Rheem series and model records as their Canadian availability and specification sheets are verified; until then each page states that a specific model's Canadian stock and ratings are confirmed at consultation. CANRO names Rheem among the brands it services on its own pages.
Series
Each series hub lists its models, verified specifications, manuals and documented fault codes.
Rheem's Prestige condensing tankless family (RTGH models such as RTGH-95DVL and RTGH-84DVL) pairs stainless-steel condensing heat exchangers with recirculation-ready controls. Canadian availability of a specific model is confirmed at consultation.
The Rheem Professional Classic power vent gas tank is a residential storage water heater published by Rheem at 0.65 UEF with vent runs up to 100 equivalent feet, the Guardian FVIR air/fuel shut-off system and a self-diagnostic electronic gas control, in 40, 50 and 60 US gallon capacities.
The Rheem Professional Classic power direct vent gas tank is a sealed-combustion residential storage water heater published by Rheem at 0.57 EF, drawing combustion air from outdoors through a two-pipe system with vent runs up to 100 feet, in 40 and 50 US gallon capacities.
The Rheem Professional Classic direct vent gas tank is a residential storage water heater published by Rheem at .61 EF that draws combustion air from outside through a coaxial vent, requires no electrical power, and comes in 40 and 50 US gallon capacities.
The Rheem CRTGH Series is a fully condensing indoor gas tankless water heater published by Rheem at 0.93 UEF with LeakGuard leak detection on indoor Wi-Fi models, EcoNet Wi-Fi on select models, and PVC vent runs up to 150 feet in 3 inch pipe.
The Rheem IKONIC is a fully condensing indoor gas tankless water heater published by Rheem at 0.96 UEF with ENERGY STAR qualification, field gas convertibility from natural gas to LP with the kit included, and vent runs up to 150 feet in 3 inch PVC.
The Rheem Professional Classic heavy duty gas tank is a high-input residential storage water heater published by Rheem at .53 to .57 EF in 60 and 75 US gallon capacities, with a first-hour rating up to 141 gallons on natural gas and a 6-year tank and parts warranty.
The Rheem Professional Classic Plus heavy duty power direct vent gas tank is a sealed-combustion residential storage water heater published by Rheem at .62 EF in 65 and 75 US gallon capacities, with venting up to 100 feet and an 8-year tank and parts warranty.
The Rheem Professional Classic Plus heavy duty power vent gas tank is a 75 US gallon residential storage water heater published by Rheem at .57 EF with venting up to 100 equivalent feet, the Guardian System air/fuel shut-off and an 8-year tank and parts warranty.
The Rheem Professional Classic Plus induced draft gas tank is a compact 29 US gallon residential storage water heater published by Rheem at .70 EF (UEF 0.71, ENERGY STAR) with a 60,000 BTU/h input and a fan-assisted atmospheric B-vent design.
The Rheem Professional Classic powered damper gas tank is a residential storage water heater published by Rheem at .67 to .69 EF with a 24 VAC flue damper, a first-hour rating of 72 to 84 gallons, ENERGY STAR rating and an 8-year tank and parts warranty.
The Rheem IKONIC SR Series is a fully condensing indoor gas tankless water heater published by Rheem at 0.96 UEF with ENERGY STAR qualification, a built-in recirculation pump, and PVC vent runs up to 150 feet in 3 inch pipe.
The Rheem ThermaForce is a fully condensing indoor gas tankless water heater published by Rheem at up to 0.90 UEF with a single-pass Labyrinth heat exchanger, four moving parts, a built-in illuminated touchscreen control and wireless RF cascading.
Models
Rheem · Gas tankless
The Rheem IKONIC SR Series CRTGH-SR84i is an indoor condensing natural gas tankless water heater with a built-in recirculation pump and Wi-Fi, published by Rheem at 0.96 UEF and 8.4 GPM.
Rheem · Gas tankless
The Rheem ThermaForce CRTGH-L199i is an indoor condensing natural gas tankless water heater published by Rheem at up to 0.90 UEF and 10.1 GPM, with a single-pass Labyrinth heat exchanger and four moving parts.
Services
On-site service in Metro Vancouver. Brand and model context is kept when you request service.
Fault codes
Documented meanings resolved against the specific series, control platform and manual version. A code is not a diagnosis.
No codes documented yet.
Manuals and documents
Links go to the manufacturer's own documents. WaterHeating.ca does not reproduce manuals.
Useful advice
Rheem operates a Canadian-facing site, and specific models are confirmed for Canadian supply at consultation. WaterHeating.ca does not claim Canadian availability for a model until it is verified.
CANRO names Rheem among the brands it services on its own pages.
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.