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Does a Tankless Water Heater Need a Bigger Gas Line? Supply and Meter Capacity in BC

Published September 19, 2026 · Updated September 19, 2026 · WaterHeating.ca editorial · Technical facts checked September 19, 2026

Short answer

Often, yes. A 40,000 BTU/h gas tank draws about a fifth of what a 199,000 BTU/h condensing tankless unit needs, and the tankless unit connects to 3/4 in gas rather than 1/2 in. The existing line size, its run length, the supply pressure and the meter's capacity are all part of the check. Where the meter or regulator must change, a gas fitter requests the exchange from FortisBC with the required delivery pressure and the total load in BTU.

Why a tankless unit draws more gas

A storage tank heats a fixed volume with a modest burner and stores it. The Bradford White RG240T6N, a typical 40 US gallon atmospheric tank, uses a 40,000 BTU/h burner. A condensing tankless unit has no stored volume, so it must heat water as it flows, and its input is far higher: the Rinnai RU199iN is rated 15,000 to 199,000 BTU/h and the Navien NPE-240A2 is rated 13,300 to 199,900 BTU/h.

That is roughly five times the gas draw of the tank it replaces, and it is instantaneous rather than spread over a recovery period. The gas supply has to deliver that peak load without dropping below the unit's required pressure, which is why the line and meter are checked rather than assumed.

Line size and connection

The connection size differs as well. The RG240T6N connects to a 1/2 in gas line; the RU199iN and the NPE-240A2 both connect to 3/4 in. A larger connection is not by itself enough: the pipe run from the meter to the unit has to be sized for the load and its length, because pressure drops along the run. A short 3/4 in run and a long one are not the same supply.

The practical question at assessment is whether the existing line can carry the peak input at the required pressure. Where it cannot, the line is replaced or upsized as part of the installation, and that allowance is shown separately in the estimate.

Supply pressure

Both the RU199iN and the NPE-240A2 specify a natural gas supply pressure of 3.5 to 10.5 in. w.c. at the unit. A supply that sits at the low end under other loads, or that drops when the furnace and range are also running, can push a tankless unit outside its range and cause ignition or flame faults rather than an obvious outage.

That is why the check is done under load, not just at a static reading. The unit's own manual states the range, and the technician confirms the supply holds inside it while other gas appliances cycle.

When the meter or regulator changes

Sometimes the line is adequate but the meter is not. FortisBC's published process is that if you are adding natural gas appliances that will significantly increase your gas use, and your gas fitter needs FortisBC to exchange your meter because a different sized regulator or a larger gas meter is needed, the gas fitter contacts FortisBC with the delivery pressure required and the total load in BTU. FortisBC then determines the process and timeline.

That means the meter exchange is arranged by the gas fitter through the utility, using figures the fitter calculates, and it has its own lead time. It is planned into the project schedule rather than treated as a same-day step.

How the assessment verifies capacity

CANRO Heating & Cooling assesses gas supply as part of a tankless installation or conversion, and publishes supply-capacity assessment among its services. The assessment records the meter and regulator, the line size and run, the appliance load, and the required delivery pressure, then confirms the supply holds within the unit's range under load.

Written estimates for installations are free, and the gas supply work is itemized so it is visible before the job is approved. Whether a specific home needs a line change, a meter exchange, or neither is a site finding, not something that can be read off a model number.

Models referenced in this guide

Rinnai · Gas tankless

Rinnai RU199iN

CurrentSold in Canada
Max input
199,000 BTU/h
Flow at unspecified rise rise
11 GPM (42 L/min)
Uniform Energy Factor (UEF)
0.95

The Rinnai RU199iN is an indoor condensing natural gas tankless water heater with a 15,000–199,000 BTU/h input, UEF 0.95, 2" PVC venting and up to 11 GPM (42 L/min) of flow at an unstated temperature rise. It is listed on rinnai.ca and is the largest residential RU model, with a propane version, the RU199iP.

Natural gasPropaneCondensing, PVC/CPVC/PP

Navien · Gas tankless

Navien NPE-240A2

CurrentSold in Canada
Max input
199,900 BTU/h
Flow at 35 °F (19.4 °C) rise
11.2 GPM (42.4 L/min)
Uniform Energy Factor (UEF)
0.95

The Navien NPE-240A2 is the largest of Navien's Canadian A2 condensing tankless models: 13,300–199,900 BTU/h on natural gas or propane, UEF 0.95, and published flows of 11.2 GPM at a 35 °F rise and 5.6 GPM at a 67 °F rise. It is a wall-hung, forced-draft direct-vent unit.

Natural gasPropaneCondensing, PVC/CPVC/PP

Bradford White · Gas storage tank

Bradford White RG240T6N

CurrentSold in Canada
Nominal capacity
40 US gal (33 Imp. gal, 151 L)
First-hour delivery
75 US gal (284 L)
Input
40,000 BTU/h

The Bradford White RG240T6N is a 40 US gallon (151 L) atmospheric-vent natural gas storage water heater with a 40,000 BTU/h input, 75 US gallon first-hour rating and UEF 0.64, sold in Canada through wholesale channels. It is the like-for-like replacement for most 40-gallon gas tanks in older Metro Vancouver homes.

Natural gasPropaneAtmospheric (draft hood)

Frequently asked questions

How much gas does a tankless water heater use compared with a tank?

A 40,000 BTU/h gas tank and a 199,000 BTU/h condensing tankless unit differ by about five times at peak input. The tankless unit draws that only while heating water, but the supply must carry the peak.

Can I keep my existing gas line for a tankless unit?

Sometimes, if it is already 3/4 in or larger and short enough to hold the required pressure under load. The line size, run length, pressure and meter capacity are checked before that is assumed.

Who arranges a gas meter upgrade?

The gas fitter requests it from FortisBC, providing the delivery pressure required and the total load in BTU. FortisBC determines the process and timeline for the meter exchange.

What happens if the gas pressure is too low?

The unit can fail to ignite or lock out rather than simply run cooler. Supply pressure is checked under load against the manufacturer's stated range, and the line or meter is corrected where it does not hold.

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Sources and verification

Facts checked September 19, 2026. Last updated September 19, 2026. Technical reviewer: not yet assigned.

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