Water heater services

Licensed technicians from CANRO Heating & Cooling diagnose and repair gas, electric and tankless water heaters across Metro Vancouver: no hot water, not enough hot water, temperature swings, pilot and ignition faults, fault codes, noises, odours and discoloured water.

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Priority water heater service for homes and buildings in Metro Vancouver with no hot water, a leaking tank, a locked-out tankless unit or a relief valve that will not stop discharging. If you smell gas, leave the building and call FortisBC or 911 before calling us.

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CANRO Heating & Cooling installs gas and electric storage tanks, heat-pump water heaters and gas tankless units in Metro Vancouver homes, suites, laneway houses and light-commercial properties, including venting, gas or electrical supply, condensate, permits and commissioning. Free written estimates.

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CANRO replaces failed, leaking or aging water heaters in Metro Vancouver, from like-for-like 40 and 50 gallon tank swaps to upgrades to power-vent, condensing or tankless equipment, with removal, permits and commissioning. Free written estimates; standard tanks are typically replaced same-day or next-day.

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CANRO installs condensing and non-condensing gas tankless water heaters in Metro Vancouver, including PVC or concentric venting, gas-line sizing, condensate drainage, isolation valves, recirculation where wanted, permits and commissioning. Free written estimates; installations usually take one to three business days.

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CANRO converts Metro Vancouver homes from gas or electric storage tanks to gas tankless water heaters, handling removal, new venting, gas-line upsizing, condensate, electrical and permits, with an honest assessment of whether one unit meets your winter demand. Free written estimates.

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CANRO diagnoses and repairs gas tankless water heaters in Metro Vancouver: ignition and flame-failure codes, air and exhaust blockages, full condensate traps, scale, flow-sensor and inlet-filter faults, temperature fluctuation and repeated lockouts, on Rinnai, Navien, Noritz, Bosch and other brands it lists.

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Annual flushing of gas tankless water heaters in Metro Vancouver: isolation-valve flush of the heat exchanger, inlet-filter cleaning, condensate trap service, combustion and venting check, and the manufacturer's service reminder reset.

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Maintenance for gas, electric, heat-pump and tankless water heaters in Metro Vancouver: anode inspection, relief-valve test, tank flushing, burner and venting inspection, element and thermostat checks, tankless descaling and a written report.

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A free water heater consultation with CANRO Heating & Cooling covers repair versus replacement, system type and capacity, hot-water demand, venting, gas and electrical constraints, recirculation, and a realistic budget, for homeowners, strata councils and property managers in Metro Vancouver.

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Structured testing of a gas, electric or tankless water heater to find the actual fault: gas pressure, ignition and flame signal, sensor resistances, element and thermostat checks, venting and condensate paths, and outlet temperature over time.

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Support for water heater error codes and LED flash patterns: read the code for your exact model against the manufacturer's manual, test the cause on site, and repair it or tell you honestly when replacement makes more sense.

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Priority replacement of leaking gas and electric tanks in Metro Vancouver: safe isolation of the leak, confirmation that the tank body is the source, and same-day or next-day replacement of standard 40 or 50 gallon tanks where CANRO can supply the unit.

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Full flushing of gas, electric and heat-pump storage tanks to remove sediment and scale, with the drain valve, anode and tank bottom checked at the same visit so a rumbling or slow tank gets the right treatment.

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An inspection that follows what the manufacturer's manual actually requires for your water heater: anode, relief valve, venting, combustion, condensate and controls, with a written report you can keep for the warranty record.

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Independent advice on which water heater type, brand and model fits your home before you buy: tank versus tankless, gas versus electric or heat pump, capacity, efficiency measures, warranties and the installation constraints that decide what can actually be installed.

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A structured count of how much hot water your household actually uses at the busiest hour, so the tank is sized by first-hour delivery and the tankless unit by flow at the winter rise, never by house size or bedroom count.

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Professional sizing of storage tanks by first-hour delivery and tankless units by flow at the winter temperature rise, using the published ratings on this site and a site visit that checks venting, gas supply, electrical, condensate and space.

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Supply and installation of the water heater your demand assessment selects, from wholesale supply of the model to installation, venting, gas or electrical work, permits, inspections and commissioning, priced in one free written estimate.

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Upgrades that change what your water heater runs on or how it vents: tank to tankless conversion, electric tank to heat-pump, atmospheric to power vent or condensing, recirculation, mixing valves and expansion control, quoted with the honest trade-offs.

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Design and installation of hot-water recirculation for tanks and tankless units in Metro Vancouver: dedicated return line or crossover valve, pump selection (external or the built-in RXP-style pump), timers and controls, priced with the gas and electrical cost explained.

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Supply and installation of thermostatic mixing valves on storage tanks so water can be stored at 60 °C to limit bacterial growth while fixtures stay at the 49 °C BC Plumbing Code limit, including ASSE-listed valves and temperature verification.

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Sizing, supply and installation of thermal expansion tanks on closed potable systems with backflow prevention or pressure-reducing valves, so the temperature-and-pressure relief valve stays seated instead of dripping through every heating cycle.

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Design and installation of condensate drainage for condensing tankless units and heat-pump water heaters: approved drain routing, trap installation and priming, neutralizers where the drain path needs them, and freeze-safe winter routing.

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Venting work for gas water heaters in Metro Vancouver: chimney and B-vent assessment for atmospheric tanks, PVC-family venting for power-vent and condensing equipment within the manufacturer's length tables, and vent inspections for safety and odour issues.

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Assessment of gas line size, meter capacity and supply pressure for high-input water heaters, and electrical circuit adequacy for electric and heat-pump units, so the new heater is fed properly before installation.

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The start-up and verification pass on a newly installed or relocated water heater: gas pressure and combustion checks, temperature settings, relief-valve discharge verification, controls and service reminders set, and a walkthrough of operation and maintenance.

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Help navigating a water heater warranty claim: registration checks, proof of installation and maintenance history, the manufacturer's claim process, and the honest read on whether a fault is covered, including the labour, anode and removal exclusions that most warranties share.

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The follow-up layer after CANRO installs or repairs a water heater: registration reminders, the manufacturer's maintenance schedule on the calendar, warranty documentation on file, and the first scheduled service done on time.

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Scheduled water heater maintenance for homeowners, landlords and property managers in Metro Vancouver: the manufacturer's checks on a fixed cadence with records kept, priced per property and confirmed by phone. Plan terms are confirmed with CANRO directly.

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Water heater service for property managers and strata councils in Metro Vancouver: per-suite inspections and maintenance records, emergency coordination for no-hot-water calls, supply and install for single-suite units, and assessments of central plants with engineer referrals where required.

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Hot-water service for commercial and multi-unit properties in Metro Vancouver: site assessment of demand and plant, repair and maintenance of gas-fired and boiler-fed systems within CANRO's licence coverage, and engineering referrals where building systems require them. Never quoted online.

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