Service
Gas tankless installation sized for Metro Vancouver's winter, not the brochure
CANRO installs condensing and non-condensing gas tankless water heaters in Metro Vancouver, including PVC or concentric venting, gas-line sizing, condensate drainage, isolation valves, recirculation where wanted, permits and commissioning. Free written estimates; installations usually take one to three business days.
Free written estimate
Free in-home estimates for water-heater replacements and installations, as published by CANRO. Source, checked September 7, 2026.
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
About this service
A tankless unit's capacity is a flow rate at a temperature rise, and in January the incoming water here can be below 8 °C, so the unit must lift it by about 40 °C to reach a 49 °C shower. That is why sizing starts with the fixtures that run at once and the manufacturer's flow-at-rise table, not the maximum GPM on the box. CANRO's assessment confirms whether one unit covers your peak, or whether two units or a buffer tank are the honest answer.
Installation is more involved than a tank swap: 2" PVC, CPVC or polypropylene venting to an exterior wall within the manufacturer's equivalent-length limit, a gas supply able to carry up to 199,000 BTU/h, a condensate drain with a neutralizer where required, a 120 V receptacle, and isolation valves for the annual flush. CANRO states on its own site that tankless installations usually take one to three business days.
What's included
- Demand assessment against flow at the winter temperature rise
- Supply and installation of the unit, venting, isolation valves, pressure-relief valve, condensate drain and neutralizer
- Gas line sizing and upgrades by a licensed gas fitter; 120 V receptacle coordination
- Recirculation pump, controls or crossover valve where selected
- Permits, commissioning, temperature set-up and a walkthrough of descaling and the service reminder
Not included
- Electrical panel work or new circuits unless quoted
- Removal of an old tank unless the job is a conversion (see the conversion service)
- A promise of unlimited or instant hot water: flow is limited at rise, and distant taps wait without recirculation
Process
How it works
- 01
Ballpark estimate
The instant estimator gives a CAD range with venting, gas, condensate and recirculation as separate adders.
- 02
Free written estimate
A site visit checks the vent route, gas capacity, drain, electrical and the flow you need at the winter rise.
- 03
Installation
Unit, venting, gas, condensate and valves installed by licensed technicians; usually one to three business days.
- 04
Commissioning
Gas pressure verified, temperature set, isolation valves and service reminder explained, permits closed.
Why CANRO
4.9★
4.9 from 85+ Google reviews
As published by CANRO Heating & Cooling on canroheat.ca, checked September 7, 2026.
Technical Safety BC licensed gas contractor
Gas-fitting licence LGA0043870 and boiler licence LBP0046450, as published by CANRO.
Source: canroheat.ca
Serving Metro Vancouver since 1999
Founded by George in 1999, as stated on canroheat.ca. Boiler and hydronic expertise is CANRO's, not this domain's.
Source: canroheat.ca
Red Seal HVAC, WorkSafeBC and liability insured
As stated on canroheat.ca. Bonding and association memberships: not published.
Source: canroheat.ca
Frequently asked questions
Will a tankless unit run two showers at once in winter?
It depends on the unit's flow at about a 40 °C rise and your shower flow. Two showers need roughly 17 L/min (4.5 GPM) at that rise; many 199,000 BTU/h units are marginal there. The assessment checks the manufacturer's table.
Does a tankless unit need a bigger gas line?
Usually. A 199,000 BTU/h unit draws about five times the gas of a 40,000 BTU/h tank, so the line size and meter capacity are checked.
Is hot water instant with tankless?
No. The unit takes a few seconds to reach temperature and the hot water still travels through the pipes. A recirculation system shortens the wait and adds cost and gas use.
Get a ballpark estimate in two minutes
Answer a few questions for a CAD range before you share any contact details.
On-site service in Metro Vancouver, BC. Call to check availability.
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Sources and verification
- CANRO — Water heater installation in Metro Vancouver · Canadian source · accessed September 7, 2026
- CANRO — About (free estimates, diagnostic fee wording) · Canadian source · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.