Brand hub
Richmond water heaters in Canada
Richmond is a value-focused water heater brand manufactured within the Rheem family, with gas and electric tank series and condensing and mid-efficiency tankless lines. Canadian availability of specific models is confirmed at consultation.
At a glance
- Official site
- Global site
- Canadian office
- Not published
- CANRO supplies
- Confirmed at consultation
- CANRO services
- Confirmed at consultation
- Authorized dealer
- Not claimed until confirmed
- Documented
- 0 series · 0 models · 0 codes
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
About Richmond
Richmond water heaters are manufactured within the Rheem family as a retail and value brand, with tank series (including atmospheric, power-vent and direct-vent configurations) and condensing and mid-efficiency tankless lines.
WaterHeating.ca adds Richmond series and model records as their Canadian availability and specification sheets are verified; a specific model's Canadian status is confirmed at consultation.
Series
Richmond series
Each series hub lists its models, verified specifications, manuals and documented fault codes.
No series documented yet.
Models
Richmond models with verified specifications
No models documented yet.
Services
CANRO services for Richmond water heaters
On-site service in Metro Vancouver. Brand and model context is kept when you request service.
Fault codes
Richmond error codes and status lights
Documented meanings resolved against the specific series, control platform and manual version. A code is not a diagnosis.
No codes documented yet.
Manuals and documents
Official documentation
Links go to the manufacturer's own documents. WaterHeating.ca does not reproduce manuals.
Useful advice
- Tank vs Tankless Water Heater: Which Is Right for a Metro Vancouver Home?
- Repair or Replace a Water Heater: The Decision Framework
- Water Heater Capacity: Nominal Volume, First-Hour Rating and Recovery
- UEF Explained: How to Read a Water Heater Efficiency Number
- Venting Types Explained: Atmospheric, Power Vent, Direct Vent and Tankless
- Water Heater Permits and Inspections in BC: Gas, Plumbing and Homeowner Rules
- Water Heater Maintenance Schedule for Gas Tanks and Tankless Units
- Hot-Water Recirculation Explained: Tankless, Tank and the Wait at the Tap
- Water Heater Temperature Settings and Scald Safety in BC
- Gas Water Heater Installation Constraints: What Has to Be True Before It Goes In
- Does a Tankless Water Heater Need a Bigger Gas Line? Supply and Meter Capacity in BC
- Tankless in a Vancouver Winter: Cold Inlet Water, Flow and Freeze Protection
- What Goes Into the Lifetime Cost of a Gas Water Heater
- How Long Does a Gas Water Heater Last? Lifespan, Age and Replacement Timing
- Gas Water Heater Replacement in a Strata or Condo: Permits, Access and Approval
- Do Gas Water Heaters Work in a Power Outage?
- What Size Tankless Water Heater Does a Vancouver Home Need?
- What a Gas Water Heater Warranty Covers — and What It Does Not
- Gas Water Heater Replacement: What to Expect on Installation Day
- Gas Water Heater Earthquake Strapping in BC
- Water heater types explained
Frequently asked questions
Who makes Richmond water heaters?
Richmond is manufactured within the Rheem family. Model and serial numbers on the rating plate identify the exact platform.
Is Richmond sold in Canada?
Availability varies by region; Canadian status for a specific model is confirmed at consultation.
Need help with a Richmond water heater?
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- Richmond — official site · accessed September 7, 2026
- CANRO Heating & Cooling — Contact (brands serviced) · Canadian source · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.