Navien · NPE-A2 condensing tankless (NPE-180A2 / NPE-210A2 / NPE-240A2) · Gas tankless
Navien NPE-210A2
The Navien NPE-210A2 is the middle of Navien's Canadian A2 condensing tankless models: 12,000–180,000 BTU/h on natural gas or propane, UEF 0.95, and published flows of 10.1 GPM at a 35 °F rise and 5.1 GPM at a 67 °F rise. It is a wall-hung, forced-draft direct-vent unit.
Key figures
- Max input
- 180,000 BTU/h
- Flow at 35 °F (19.4 °C) rise
- 10.1 GPM (38.2 L/min)
- Uniform Energy Factor (UEF)
- 0.95
Flow figures depend on temperature rise; compare only at the same rise. Max flow is not guaranteed winter performance.
Navien NPE-210A2 in practice
The NPE-210A2 delivers the A2 platform's mid-size input of 180,000 BTU/h with published flows of 10.1 GPM (38.2 L/min) at a 35 °F rise and 5.1 GPM (19.3 L/min) at a 67 °F rise. In Metro Vancouver winter, when the rise to a 49 °C shower approaches 40 °C (72 °F), the deliverable flow sits between the 45 °F and 67 °F figures, which is the honest basis for sizing this model against two simultaneous fixtures.
It shares the A2 cabinet, stainless steel heat exchangers, 120 V operation, forced-draft direct venting in 2 in or 3 in approved pipe, and ComfortFlow recirculation support with the rest of the series. Whether CANRO stocks this model for a given job is confirmed at consultation.
Best suited to
- Two-bathroom homes wanting the A2 platform at a lower input than the NPE-240A2
- Households with sequential use and an occasional second fixture
- Conversions where the gas supply suits 180,000 BTU/h more comfortably
Limitations to know
- Winter delivery at a 67 °F-class rise is 5.1 GPM: two simultaneous showers are marginal
- Requires 120 V power; no hot water during an outage
- Needs a sealed 2 in or 3 in vent route and a condensate drain
- Navien's published resale policy voids warranty for internet or e-commerce purchases; supply runs through contractors
Applicability and support
- Model number
- NPE-210A2
- Variants on this page
- None
- Canadian availability
- available
- Production status
- current
- CANRO supplies
- Confirmed at consultation
- CANRO services
- Confirmed at consultation
- Recirculation
- Yes, external pump and piping required
- Warranty
- Not verified
The A2 platform supports Navien's ComfortFlow recirculation with an external pump or a crossover-valve accessory; energy consumption rises when recirculation is configured. Recirculation shortens, not eliminates, the wait at the tap.
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Specifications
Published specifications
Values as published by Navien. Manufacturer gallon and BTU/h figures are preserved with metric alongside; notes flag conflicting documents and missing figures. Groups expand for detail.
Flow (tankless) 4
| Specification | Value | Note |
|---|---|---|
| Flow at a 35 °F (19.4 °C) rise | 10.1 GPM (38.2 L/min) at 35 °F (19.4 °C) rise | Navien's published rating table. |
| Flow at a 45 °F (25 °C) rise | 7.8 GPM (29.5 L/min) at 45 °F (25 °C) rise | Navien's published rating table. |
| Flow at a 67 °F (37.2 °C) rise | 5.1 GPM (19.3 L/min) at 67 °F (37.2 °C) rise | Navien's published rating table; the winter rise in Metro Vancouver is in this range. |
| Minimum flow rate | 0.5 GPM (1.9 L/min); under 0.01 GPM option in ComfortFlow mode | Per Navien's specification table. |
Input 2
| Specification | Value | Note |
|---|---|---|
| Minimum gas input | 12,000 BTU/h | 3.5 kW. Natural gas and propane per Navien. |
| Maximum gas input | 180,000 BTU/h | 52.7 kW. Natural gas and propane per Navien. |
Efficiency 1
| Specification | Value | Note |
|---|---|---|
| Uniform Energy Factor (UEF) | 0.95 | Natural gas and propane per Navien's specification table. |
Venting and air 1
| Specification | Value | Note |
|---|---|---|
| Vent type | 2 in or 3 in PVC, CPVC, approved polypropylene or stainless steel; special gas vent type BH (Class II A/B/C) | Forced-draft direct vent per Navien; zero clearance to combustibles. |
Connections 2
| Specification | Value | Note |
|---|---|---|
| Gas connection | 3/4 in | NG supply pressure 3.5–10.5 in. w.c.; propane 8–13 in. w.c. |
| Water connections | 3/4 in cold inlet and hot outlet |
Electrical 1
| Specification | Value | Note |
|---|---|---|
| Electrical supply | 120 V AC, 60 Hz; up to 200 W (2 A), 350 W (4 A) with external pump |
Physical 4
| Specification | Value | Note |
|---|---|---|
| Height | 27.4 in (696 mm) | |
| Width | 17.3 in (439 mm) | |
| Depth | 13.2 in (335 mm) | |
| Weight | 77 lb (34.9 kg) |
Operating limits 2
| Specification | Value | Note |
|---|---|---|
| Maximum altitude | 10,100 ft for natural gas and propane | Per Navien; the installation manual has the details. |
| Certification | Listed with flame rod, air-pressure switch, ignition-operation detector and high-limit safety devices | Safety devices per Navien's specification table. |
Manuals
Maintenance the manufacturer specifies
- Flush (descale) the heat exchanger periodically per Navien's maintenance guidance; scale damage is not covered by warranty.
- Clean the water inlet filter as part of the service interval.
- Check the condensate drain and trap for flow and blockage at service.
- Confirm the correct vent material and lengths from the installation manual before any vent work.
Fault codes documented for this model
None documented yet.
Services
Hot water and scalding
- Water above 49 °C at a tap can scald in seconds, and children and older adults are at most risk. BC's plumbing code limits shower and bathtub water to 49 °C.
- Storage tanks are normally kept hotter (Health Canada advises 60 °C) to limit Legionella growth, with a thermostatic mixing valve tempering the water to the fixtures.
- Never bypass or remove a mixing valve, thermostat or high-limit control to get hotter water.
Official guidance: Government of Canada on water temperature and scalds and HealthLinkBC.
Frequently asked questions
Is the NPE-210A2 sold in Canada?
Yes. Navien's Canadian site lists the NPE-A2 series with the NPE-210A2 among its residential water heaters.
How does the NPE-210A2 compare with the NPE-240A2?
It is capped at 180,000 BTU/h against the 240A2's 199,900 BTU/h, with proportionally lower flow at each published rise (10.1 GPM against 11.2 GPM at a 35 °F rise). UEF is 0.95 on both.
Does this model need a special vent?
It takes the A2 platform's 2 in or 3 in PVC, CPVC, approved polypropylene or stainless venting (or BH special gas vent), terminated as a forced-draft direct vent.
Questions about the Navien NPE-210A2?
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- Navien — NPE-210A2 product page and specifications · Canadian source · accessed September 7, 2026
- Navien — Canadian site (NPE-A2 Series listed) · Canadian source · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.