Giant · Residential gas storage tanks · Gas storage tank
Giant UG50-62 power-direct-vent
The Giant UG50-62 power-direct-vent is a 50 US gallon (189 L) sealed-combustion natural gas or propane storage water heater with a 62,000 BTU/h input, outdoor air intake, zero clearance to combustibles and a 6-year tank and parts warranty, made in Canada by Giant.
Key figures
- Nominal capacity
- 50 US gal (189 L)
- First-hour delivery
- —
- Input
- —
- Efficiency
- —
Nominal volume, rated volume and first-hour delivery are different figures; size by first-hour delivery.
Giant UG50-62 power-direct-vent in practice
The Giant UG50-62 power-direct-vent is the high-input 50-gallon member of Giant's Canadian power-direct-vent residential gas storage line, at 50 US gallons (189 L) with a 62,000 BTU/h input on both natural gas and propane. A power-direct-vent model draws combustion air from outside through a pipe and uses a motorized blower to force the exhaust outside, so it is the family for sealed mechanical rooms, closets and longer vent runs where inside air cannot be used. Giant lists a sealed combustion chamber (which eliminates the need for a flammable-vapour sensor), zero clearance to combustibles, an ultra-quiet blower, a compact design for tight spaces, a TankSaver design, 3/4 in side taps on the high-input model, a glass-lined inner tank, a magnesium anode and an electronic gas control valve with self-diagnostic capability.
Venting is 2 in, 3 in or 4 in ULC S636 PVC, CPVC or polypropylene up to 180 equivalent feet, and Giant states the unit can be installed with a concentric vent kit. Giant's page gives storage capacity and input but does not publish a first-hour rating, recovery rate, energy factor or dimensions for this model, so WaterHeating.ca does not state those figures. The published warranty is 6 years against inner tank leakage and 6 years on component parts from the date of installation, with conditions in the owner's manual.
A power-direct-vent unit needs a 120 V supply for the blower and a sealed intake-and-exhaust vent route to an exterior termination, so it suits a closet or sealed-room installation where an atmospheric tank cannot get combustion air. The installation manual governs the approved vent materials, lengths and clearances. Whether CANRO supplies this model for a given job is confirmed at consultation.
Best suited to
- Closet or sealed mechanical-room installations where inside air cannot be used for combustion
- Replacing a tank where no usable chimney exists and a sealed vent route is required
- Households that want a higher recovery rate than an atmospheric 40-gallon tank
Limitations to know
- Requires electrical power for the blower; no hot water during an outage
- Needs both an outdoor air intake and an exhaust termination; the manual governs materials and lengths
- Giant does not publish a first-hour rating or energy factor for this model, so sizing is confirmed in a demand assessment
- Warranty excludes labour and anode consumption; anode inspection is required
Applicability and support
- Model number
- UG50-62
- Variants on this page
- UG50-62 (LP) (Propane)
- Canadian availability
- available
- Production status
- current
- CANRO supplies
- Confirmed at consultation
- CANRO services
- Confirmed at consultation
- Recirculation
- Not published
- Warranty
- Series terms
Storage tanks can serve a recirculation loop with an external pump and return connection; Giant does not publish recirculation guidance for this model, so any loop is designed at consultation.
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Specifications
Published specifications
Values as published by Giant. Manufacturer gallon and BTU/h figures are preserved with metric alongside; notes flag conflicting documents and missing figures. Groups expand for detail.
Storage capacity 1
| Specification | Value | Note |
|---|---|---|
| Storage capacity | 50 US gal (189 L) | Giant lists US gallons on the Canadian product page; the figure is the nominal tank volume, not a first-hour rating. |
Input 1
| Specification | Value | Note |
|---|---|---|
| Input, natural gas | 62,000 BTU/h | 18.2 kW. Giant lists the same input for the propane version. |
Venting and air 1
| Specification | Value | Note |
|---|---|---|
| Venting | 2 in, 3 in or 4 in ULC S636 PVC, CPVC or polypropylene, up to 180 equivalent feet; concentric vent kit available | The UG50-62 high-input model is listed in 3 in or 4 in venting. Giant states the unit can be installed with a concentric vent kit. The installation manual governs approved materials and lengths. |
Connections 1
| Specification | Value | Note |
|---|---|---|
| Side taps | 3/4 in side taps for combination applications on 50-62 high-input models | Giant lists side taps on the high-input 50-62 model. |
Operating limits 1
| Specification | Value | Note |
|---|---|---|
| Certification | CSA reference published by Giant; EnerGuide referenced on the same page | Reproduced from Giant's Canadian page; the rating plate governs the installed unit. |
Other 2
| Specification | Value | Note |
|---|---|---|
| Type of gas | Natural gas (N) or propane (LP) | Giant lists both fuels for the UG50-62. |
| Warranty (Giant published) | 6 years against inner tank leakage; 6 years on component parts, from the date of installation | Giant states certain conditions apply and the owner's manual carries the exceptions. |
Manuals
Maintenance the manufacturer specifies
- Giant lists a top-mounted heavy-duty magnesium anode rod and a TankSaver design; inspect and replace the anode as the installation manual directs.
- Giant lists a state-of-the-art electronic gas control valve with self-diagnostic capability; the installation manual governs vent, blower and flame inspection intervals.
Fault codes documented for this model
None documented yet.
Services
Hot water and scalding
- Water above 49 °C at a tap can scald in seconds, and children and older adults are at most risk. BC's plumbing code limits shower and bathtub water to 49 °C.
- Storage tanks are normally kept hotter (Health Canada advises 60 °C) to limit Legionella growth, with a thermostatic mixing valve tempering the water to the fixtures.
- Never bypass or remove a mixing valve, thermostat or high-limit control to get hotter water.
Official guidance: Government of Canada on water temperature and scalds and HealthLinkBC.
Frequently asked questions
Is the Giant UG50-62 power-direct-vent sold in Canada?
Yes. It is listed on Giant's Canadian residential gas pages (giantinc.com) under power direct vent, with a Canadian specification sheet, installation manual and parts list linked from the product page.
What is the difference between power vent and power direct vent?
A power-vent unit draws combustion air from inside the home and forces exhaust outside. A power-direct-vent unit draws combustion air from outside through a pipe as well, so it can be installed in a sealed mechanical room or closet where inside air cannot be used for combustion.
Does the Giant UG50-62 power-direct-vent need a chimney?
No. It uses a sealed intake and a motorized blower to force exhaust outside through ULC S636 PVC, CPVC or polypropylene pipe, and Giant states a concentric vent kit can be used. It needs electrical power for the blower.
Can the Giant UG50-62 power-direct-vent run on propane?
Yes. Giant lists the UG50-62 for natural gas (N) and propane (LP) with the same 62,000 BTU/h input for both. Fuel conversion is not a field procedure on this model; order the correct fuel version.
Questions about the Giant UG50-62 power-direct-vent?
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- Giant — Power Direct Vent residential gas water heaters (UG50-62: 50 US gal, 62,000 BTU/h natural gas and propane, 3 in or 4 in venting, 3/4 in side taps, sealed combustion chamber, zero clearance to combustibles, ultra-quiet blower, concentric vent kit, 2/3/4 in ULC S636 venting up to 180 equivalent feet, 6-year tank / 6-year parts) · Canadian source · accessed September 21, 2026
- Giant — Residential gas water heaters (family structure: atmospheric, powered damper, power vent, power direct vent) · Canadian source · accessed September 21, 2026
- CANRO Heating & Cooling — Contact (brands serviced) · Canadian source · accessed September 7, 2026
Facts checked September 21, 2026. Last updated September 21, 2026. Technical reviewer: not yet assigned.