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Bradford White · Fault codes

Gas control electronic fault detected (ICON System V1)

LED: 7 flashes, 3-second pause

LockoutBradford White Defender and atmospheric-vent residential gas tanks fitted with the ICON System V1 electronic gas control (single-colour green LED)

On the ICON System V1 control, seven flashes with a three-second pause mean "Gas control electronic fault detected". The manual's probable causes are that the control needs to be reset or that it is wet or physically damaged, and its service procedure is to reset the control first and replace it if the fault returns.

Applies to

Applies only to tanks fitted with the ICON System V1 gas control. The V2 control chart does not document a seven-flash pattern, so a seven-flash reading identifies the control as V1.

Control platform: Bradford White ICON System V1 electronic gas control (green LED status light). Source manual: 238-51542-00E (REV 08/22).

Why a code is not a diagnosis

The code is the control's own fault report, and the manual's first step is a reset: a control that has been damp, disturbed or faulted once may clear and run normally. A pattern that returns after the reset points at a wet or damaged control that must be replaced.

Safe things to observe

  • Note the flash count and whether the pattern clears after the manual's reset.
  • Check the area around the control for moisture or recent flooding before anything else.

Do not

  • Do not reset the control repeatedly to restore hot water.
  • Do not dry a wet control with heat or compressed air or open the control body.
  • Do not bypass the control to force the burner on.

How professional service helps

  1. A technician resets the control by the manual's procedure, inspects it for moisture or damage, and replaces the gas control if the fault returns.

Diagnostic visit

Repair visits carry a diagnostic service fee that CANRO states is credited toward the repair if you proceed. The amount is confirmed by phone; it is not published. Source, checked September 7, 2026.

Where CANRO provides on-site service

On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

Frequently asked questions

What causes a seven-flash code?

The manual lists a control that needs resetting or a control that is wet or physically damaged. The reset is the first step; a returning pattern means the control is replaced.

Is seven flashes dangerous?

The control has locked itself out, which is the safe direction. If you smell gas, that is a separate emergency: leave and call FortisBC at 1-800-663-9911 or 911.

Locked out with no hot water? Call with the code ready.

The brand, model and this code are passed along when you request service online, so the technician arrives prepared.

On-site service in Metro Vancouver, BC. Call to check availability.

Sources and verification

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.

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