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WaterHeating.caby CANRO Heating & Cooling

Richmond, BC

A leaking tank is a replacement: made safe and swapped on the same visit where possible

Priority replacement of leaking gas and electric tanks in Metro Vancouver: safe isolation of the leak, confirmation that the tank body is the source, and same-day or next-day replacement of standard 40 or 50 gallon tanks where CANRO can supply the unit.

Gas storage tankElectric storage tankHeat-pump water heater
Call 604-359-1081Request service online

Call to check availability. This site does not promise 24/7 service or response times.

If the water heater is leaking

  1. Close the cold-water shut-off valve on the pipe feeding the heater, if you can reach it safely.
  2. Gas unit: turn the gas control to OFF. Electric unit: switch off its breaker. Do not touch electrical parts while standing in water.
  3. Do not cap or plug the relief-valve discharge pipe, even if that is where the water is coming from.

A leaking tank body cannot be repaired; a dripping relief valve or fitting often can. Call CANRO with a description of where the water appears.

Leaking Water Heater Replacement for Richmond homes and buildings

A tank-body leak cannot be repaired: the lining and steel have failed, and sealing compounds fail under temperature and pressure. If the tank is leaking, close the cold-water shut-off and turn the gas control to OFF or the breaker off if you can do so safely, then call. The technician confirms the source (a drip from a fitting or relief valve is often repairable; a tank-body leak is not) and quotes the replacement with a free written estimate.

CANRO states standard 40 or 50 gallon gas or electric tanks are typically replaced same-day or next-day, with availability confirmed by phone. The replacement includes removal and disposal of the old tank, permits and commissioning.

Who issues gas permits in Richmond. The City of Richmond issues its own gas installation permits for single, fully detached dwellings at service pressures at or below 14.0 kPa (2 psig); other premises and higher-pressure or higher-load work are permitted by Technical Safety BC. Source

Water supply and hardness. Metro Vancouver supplies the water and reports treated hardness of roughly 2–25 mg/L as CaCO3 depending on the source, which is very soft water: scale is a minor concern and anode condition matters more on storage tanks. Source

Leaking Water Heater Replacement in Richmond: what to expect

A tank-body leak in a Richmond townhome is the end of that tank: the lining and steel have failed, sealing compounds do not hold under temperature and pressure, and in a shared wall or stacked home the water moves before anyone is ready. Close the cold-water shut-off and switch the gas control or breaker off if safe, then call.

The technician confirms the source first, because a drip from a fitting or relief valve is often repairable and a body leak is not, then prices the replacement with a free written estimate. CANRO publishes that standard 40 and 50 gallon tanks are typically replaced same-day or next-day, availability confirmed by phone.

A Richmond tank replacement takes the City's plumbing permit under Bylaw 7230 plus the gas permit, City-issued on a single-family home at standard pressure and Technical Safety BC elsewhere, and in the stratified townhome stock the City's gas permit application asks for strata approval. Removal, disposal, permits and commissioning are all part of the job.

Free written estimate

Free in-home estimates for water-heater replacements and installations, as published by CANRO. Source, checked September 7, 2026.

What's included

  • Safe isolation and leak-source confirmation
  • Removal and disposal of the leaking tank
  • New tank, piping, expansion control and relief-valve discharge to code
  • Permits, inspections and commissioning
  • Free written estimate before the work

Not included

  • Water-damage restoration (quoted by the restoration trade)
  • Flooring, drywall or structural repairs

Process

How it works

  1. 01

    Make it safe

    Close the cold supply and turn off the gas or power if safe; do not cap the relief-valve discharge.

  2. 02

    Call 604-359-1081

    CANRO prioritises leaking-tank calls and confirms when a technician can attend.

  3. 03

    Replace

    Source confirmed, free estimate given, tank swapped, permits and commissioning handled.

Why CANRO

4.9★

4.9 from 85+ Google reviews

As published by CANRO Heating & Cooling on canroheat.ca, checked September 7, 2026.

Technical Safety BC licensed gas contractor

Gas-fitting licence LGA0043870 and boiler licence LBP0046450, as published by CANRO.

Source: canroheat.ca

Serving Metro Vancouver since 1999

Founded by George in 1999, as stated on canroheat.ca. Boiler and hydronic expertise is CANRO's, not this domain's.

Source: canroheat.ca

Red Seal HVAC, WorkSafeBC and liability insured

As stated on canroheat.ca. Bonding and association memberships: not published.

Source: canroheat.ca

Frequently asked questions

Can a leaking tank be patched?

No. A tank-body leak is the end of the tank's life; sealing compounds fail under temperature and pressure.

How fast can the replacement happen?

CANRO states standard 40 or 50 gallon tanks are typically replaced same-day or next-day; availability is confirmed by phone.

Talk to a water heater technician

Describe what the water heater is doing and get a straight answer about the next step.

On-site service in Metro Vancouver, BC. Call to check availability.

Call 604-359-1081Request service

Related services and help

Sources and verification

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.

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