Problem
Water heater leaking
A drip is not always the end of the tank: leaks come from fittings, the relief valve, the drain valve or the tank body, and only the last one is unrepairable. This page shows how to tell them apart safely and what to shut off while you wait.
If the water heater is leaking
- Close the cold-water shut-off valve on the pipe feeding the heater, if you can reach it safely.
- Gas unit: turn the gas control to OFF. Electric unit: switch off its breaker. Do not touch electrical parts while standing in water.
- Do not cap or plug the relief-valve discharge pipe, even if that is where the water is coming from.
A leaking tank body cannot be repaired; a dripping relief valve or fitting often can. Call CANRO with a description of where the water appears.
Where the water is coming from
Find the source before pricing the problem. Water at the top usually comes from the inlet or outlet fittings, the heat-trap nipples or an overflowing relief-valve discharge; water at the bottom can be the drain valve, condensation on cold pipes, the tank body itself, or water running down from a top leak. A tank body leak is a pin-hole or seam failure in the steel: it cannot be patched or sealed and the unit must be replaced. Everything else is a part, and parts are replaceable.
Relief-valve discharge has its own causes: a valve lifting because of overpressure (often thermal expansion on a closed system with a backflow preventer, which is what the expansion tank solves), a valve that has failed open, or sediment holding it off its seat. A valve that discharges only during heating, then reseats, points to expansion; one that runs continuously even cold points to a failed valve or supply pressure.
Safe steps while you wait
Close the cold-water shut-off above the heater to stop the flow, and turn the gas control to OFF or switch off the electric breaker if you can do so safely. Keep clear of water near electrical parts, and do not cap or plug the relief-valve discharge pipe under any circumstances: it is the tank's pressure relief, and plugging it turns the tank into a pressure vessel.
Mop and dry the area so the source can be seen, and note whether the drip changes when the heater fires or when water is drawn. That observation tells the technician whether to bring a valve, a fitting kit or a replacement quote.
Replacement reality
A confirmed tank-body leak ends in replacement: the tank lining has failed and no repair restores it. CANRO states standard 40 or 50 gallon tanks are typically replaced same-day or next-day, and replacement estimates are free, so the leaking call becomes a quoted replacement rather than a repair. A leak from a fitting or valve is a repair, priced after the diagnostic visit confirms the source.
Water damage restoration is separate from the heater work: the plumber stops the leak and replaces the heater, and any flooring or drywall repair is quoted by the trades that do it.
Frequently asked questions
Is a leaking water heater dangerous?
A slow drip from a fitting is not immediately dangerous. Water near electrical equipment, or a leak you cannot stop, is: shut off the water supply and power or gas if safe, then call. Gas smell is a separate emergency: leave and call FortisBC or 911.
Can a leaking tank be welded or sealed?
No. Tank-body leaks are the end of the tank's life; sealing compounds fail under temperature and pressure. The replacement estimate is free.
Why does the relief valve drip during heating?
Thermal expansion on a closed system raises pressure when the tank heats, lifting the valve. An expansion tank sized to the system absorbs it; a valve that keeps dripping after the tank cools needs testing.
Talk to a water heater technician
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- CANRO Heating & Cooling — Contact · Canadian source · accessed September 7, 2026
- CANRO Heating & Cooling — About · Canadian source · accessed September 7, 2026
- Bradford White Installation and Operation Manual (T&P valve and maintenance) · 238-51012-00V · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.