Contact

Talk to CANRO Heating & Cooling

Phone is fastest. The form delivers to the same team and keeps any brand, model, fault code or estimate you arrived with.

Request service

Tell us what the water heater is doing. CANRO will call you back to confirm a visit. Repair visits carry a diagnostic fee that CANRO confirms by phone.

Context kept: Rinnai RX199iN

What do you need?

Name

Phone

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City

Property type

What is happening, or what do you need? (optional)

I agree that CANRO Heating & Cooling may contact me about this enquiry. See the privacy notice.

or call 604-359-1081

We only ask for what is needed to reach you. No booking is confirmed until CANRO contacts you.

Call or email

604-359-1081

info@canroheat.ca

Call to check availability. Published hours are being confirmed with CANRO.

Times are Pacific (America/Vancouver).

CANRO Heating & Cooling
7325 6th Street
Burnaby, BC V3N 3L2

Free written estimate

Free in-home estimates for water-heater replacements and installations, as published by CANRO. Source, checked September 7, 2026.

Diagnostic visit

Repair visits carry a diagnostic service fee that CANRO states is credited toward the repair if you proceed. The amount is confirmed by phone; it is not published. Source, checked September 7, 2026.

Where CANRO provides on-site service

On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

If you smell gas

Stop what you are doing. Do not use phones, switches, matches or anything that can spark inside.
Go outside and leave the door open behind you.
Call the FortisBC 24-hour emergency line at 1-800-663-9911 or dial 911.

Only after that, call CANRO about the water heater. Official guidance: FortisBC gas leaks and odour.

Who you are contacting

4.9★

4.9 from 85+ Google reviews

As published by CANRO Heating & Cooling on canroheat.ca, checked September 7, 2026.

Technical Safety BC licensed gas contractor

Gas-fitting licence LGA0043870 and boiler licence LBP0046450, as published by CANRO.

Source: canroheat.ca

Serving Metro Vancouver since 1999

Founded by George in 1999, as stated on canroheat.ca. Boiler and hydronic expertise is CANRO's, not this domain's.

Source: canroheat.ca

Red Seal HVAC, WorkSafeBC and liability insured

As stated on canroheat.ca. Bonding and association memberships: not published.

Source: canroheat.ca