Rinnai service
Rinnai: the right first-hour or flow-at-rise number, confirmed on site
Professional sizing of storage tanks by first-hour delivery and tankless units by flow at the winter temperature rise, using the published ratings on this site and a site visit that checks venting, gas supply, electrical, condensate and space.
Free written estimate
Free in-home estimates for water-heater replacements and installations, as published by CANRO. Source, checked September 7, 2026.
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Water Heater Sizing for Rinnai water heaters
Sizing is arithmetic with a site check. For a tank, the number is the first-hour rating against the busiest hour; for a tankless unit it is the flow at the winter rise, roughly a 40 °C rise in Metro Vancouver. The tools on this site do the planning arithmetic; the sizing visit confirms the constraints that the arithmetic cannot see, such as the flue condition, gas line size, circuit and vent route.
The output is a model or models with the published ratings that fit, an explanation of the margin, and a free written estimate for the installation.
Working on a Rinnai unit? Have the model number from the rating plate and any code or flash pattern ready. Browse Rinnai series, models and fault codes to find yours; the details carry through when you request service.
What's included
- Demand-based first-hour or flow-at-rise target
- Site constraint check (venting, gas, electrical, condensate, space)
- Matching published models with their ratings
- Free written estimate
Not included
- Engineered sizing for commercial plants (referred to a professional engineer when required)
Process
How it works
- 01
Plan
Use the sizing tools for the planning figures.
- 02
Verify
The site visit confirms constraints and the real peak.
- 03
Specify
You get the fitting models and a written estimate.
Why CANRO
4.9★
4.9 from 85+ Google reviews
As published by CANRO Heating & Cooling on canroheat.ca, checked September 7, 2026.
Technical Safety BC licensed gas contractor
Gas-fitting licence LGA0043870 and boiler licence LBP0046450, as published by CANRO.
Source: canroheat.ca
Serving Metro Vancouver since 1999
Founded by George in 1999, as stated on canroheat.ca. Boiler and hydronic expertise is CANRO's, not this domain's.
Source: canroheat.ca
Red Seal HVAC, WorkSafeBC and liability insured
As stated on canroheat.ca. Bonding and association memberships: not published.
Source: canroheat.ca
Frequently asked questions
What size water heater do I need?
Size a tank by first-hour delivery and a tankless unit by flow at the winter rise, against your busiest hour. The tools and the assessment turn that into a model.
Why is house size not used?
Bedroom count and floor area do not measure hot-water use; fixtures and simultaneous demand do.
Request a consultation
CANRO reviews your hot-water demand, equipment and installation constraints. Requests are confirmed by CANRO.
On-site service in Metro Vancouver, BC. Call to check availability.
Related services and help
- Hot-Water Demand AssessmentA structured count of how much hot water your household actually uses at the bus…
- Water Heater ConsultationA free water heater consultation with CANRO Heating & Cooling covers repair vers…
- Water Heater Supply and InstallSupply and installation of the water heater your demand assessment selects, from…
- Look up a fault codeDocumented meanings by brand and control
- Tank vs tankless guideCapacity, efficiency and installation
Sources and verification
- CANRO — Water heater installation in Metro Vancouver · Canadian source · accessed September 7, 2026
- CANRO — About (free estimates, diagnostic fee wording) · Canadian source · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.