Navien service
Navien: vent systems installed and inspected to the manufacturer's tables
Venting work for gas water heaters in Metro Vancouver: chimney and B-vent assessment for atmospheric tanks, PVC-family venting for power-vent and condensing equipment within the manufacturer's length tables, and vent inspections for safety and odour issues.
Quoted after assessment
Pricing for this service is confirmed in writing after CANRO assesses the equipment and property.
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Water Heater Venting for Navien water heaters
The venting type decides which water heater a house can run: an atmospheric tank needs a sound chimney or B-vent sized for a 3 or 4 inch connection, a power vent needs a plastic run within its equivalent-length limits, and a condensing tankless unit needs sealed PVC-family pipe to an exterior termination with its condensate drained. This service does the vent work for whichever system is installed or planned.
Vent inspections check termination clearances, joints, slope and materials against the manual and code, and are the right call when a unit backdrafts, smells, or has never been checked.
Working on a Navien unit? Have the model number from the rating plate and any code or flash pattern ready. Browse Navien series, models and fault codes to find yours; the details carry through when you request service.
What's included
- Vent system inspection against manufacturer and code requirements
- Installation of vent runs within the length and material tables
- Termination and clearance verification
- Chimney and B-vent assessment for atmospheric units
Not included
- Chimney relining or masonry work (quoted with the masonry trade)
Process
How it works
- 01
Inspect
The existing vent or the planned route is measured and checked.
- 02
Install or repair
Venting is installed or corrected to the tables and code.
- 03
Verify
Draft, termination and clearances are verified with the unit firing.
Why CANRO
4.9★
4.9 from 85+ Google reviews
As published by CANRO Heating & Cooling on canroheat.ca, checked September 7, 2026.
Technical Safety BC licensed gas contractor
Gas-fitting licence LGA0043870 and boiler licence LBP0046450, as published by CANRO.
Source: canroheat.ca
Serving Metro Vancouver since 1999
Founded by George in 1999, as stated on canroheat.ca. Boiler and hydronic expertise is CANRO's, not this domain's.
Source: canroheat.ca
Red Seal HVAC, WorkSafeBC and liability insured
As stated on canroheat.ca. Bonding and association memberships: not published.
Source: canroheat.ca
Frequently asked questions
Can I reuse my old chimney for a new tank?
Only if it is sound, correctly sized and lined for a gas appliance; otherwise power-vent, direct-vent or tankless options are quoted.
Why does my heater backdraft or smell?
Draft problems come from vent sizing, termination location or combustion air; the inspection finds which before anything is replaced.
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On-site service in Metro Vancouver, BC. Call to check availability.
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Sources and verification
- CANRO — Water heater installation in Metro Vancouver · Canadian source · accessed September 7, 2026
- CANRO — About (free estimates, diagnostic fee wording) · Canadian source · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.