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Navien service

Navien: new heater? It is not done until it is commissioned

The start-up and verification pass on a newly installed or relocated water heater: gas pressure and combustion checks, temperature settings, relief-valve discharge verification, controls and service reminders set, and a walkthrough of operation and maintenance.

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Quoted after assessment

Pricing for this service is confirmed in writing after CANRO assesses the equipment and property.

Where CANRO provides on-site service

On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.

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Water Heater Commissioning for Navien water heaters

Commissioning is the difference between a heater that is installed and one that is proven: the unit fires through its full range, the gas pressure and combustion are verified, the temperature is set for the household with the 49 °C fixture limit respected, the relief-valve discharge is checked, and tankless service reminders are configured for the local water.

It also covers the paperwork side: the manufacturer registration that extends labour warranties (Rinnai's five-year labour term requires registration within 90 days), the permit close-out and the maintenance schedule briefing.

Working on a Navien unit? Have the model number from the rating plate and any code or flash pattern ready. Browse Navien series, models and fault codes to find yours; the details carry through when you request service.

What's included

  • Full-range firing and combustion verification
  • Temperature and control configuration
  • Relief-valve discharge and leak verification
  • Manufacturer registration walkthrough
  • Maintenance schedule briefing

Not included

  • Repairs discovered during commissioning (quoted separately)

Process

How it works

  1. 01

    Start up

    The unit is fired through its range and adjusted.

  2. 02

    Verify

    Pressures, temperatures, venting and relief discharge are checked.

  3. 03

    Hand over

    Registration, service reminders and the maintenance schedule are explained.

Why CANRO

4.9★

4.9 from 85+ Google reviews

As published by CANRO Heating & Cooling on canroheat.ca, checked September 7, 2026.

Technical Safety BC licensed gas contractor

Gas-fitting licence LGA0043870 and boiler licence LBP0046450, as published by CANRO.

Source: canroheat.ca

Serving Metro Vancouver since 1999

Founded by George in 1999, as stated on canroheat.ca. Boiler and hydronic expertise is CANRO's, not this domain's.

Source: canroheat.ca

Red Seal HVAC, WorkSafeBC and liability insured

As stated on canroheat.ca. Bonding and association memberships: not published.

Source: canroheat.ca

Frequently asked questions

Is commissioning included in installation?

Yes, in CANRO's installation and replacement work. It can also be booked separately for a unit installed by another contractor.

Why register the manufacturer warranty?

Registration within the manufacturer's window is what extends terms such as Rinnai's five-year labour coverage; the commissioning visit walks through it.

Talk to a water heater technician

Describe what the water heater is doing and get a straight answer about the next step.

On-site service in Metro Vancouver, BC. Call to check availability.

Call 604-359-1081Request service

Related services and help

Sources and verification

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.

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