John Wood · Series
John Wood Polaris high-efficiency condensing gas tank
The John Wood Polaris is a high-efficiency condensing gas water heater built for combination systems, published by John Wood with a 444 stainless steel tank, a submerged combustion chamber and spiral flue rated at up to 96% thermal efficiency, an ultra-quiet blower and a three-light self-diagnostic system.
Series facts
- System type
- Gas storage tank
- Efficiency
- thermal-efficiency 0.96
- Energy
- John Wood publishes the Polaris as a high-efficiency condensing gas water heater; the model's energy source is confirmed from its rating plate and the linked spec sheet.
- Venting
- Condensing, blower-assisted design with a submerged combustion chamber and spiral flue. John Wood's linked Polaris specification sheet carries the PDV (power direct vent) designation; the model's installation manual governs the permitted vent materials, lengths and condensate handling.
- Models documented
- 0
- Warranty
- Not verified
John Wood states the Polaris submerged combustion chamber with spiral flue provides up to 96% thermal efficiency. That is a thermal-efficiency figure, not a UEF value; the two metrics are not interchangeable.
About the Polaris high-efficiency condensing gas tank
Polaris is John Wood's high-efficiency condensing gas water heater for combination systems, described by the manufacturer as suitable for domestic hot water plus radiant and forced-air hydronic heating applications. Its tank is high-grade 444 stainless steel with brass connections, and the manufacturer states the design is built for dependable, trouble-free service.
The heat source is a submerged combustion chamber with a spiral flue, which John Wood states provides up to 96% thermal efficiency. The unit is manufactured of refractory steel that resists corrosion and provides resistance to thermal and mechanical shock even at extreme temperatures, and it uses an ultra-quiet blower and burner to minimise noise. A self-diagnostic system with three external LED lights indicates operational status, and full serviceability from the front is listed for maintenance access.
John Wood states the PR34-100-2NV model meets ENERGY STAR requirements. WaterHeating.ca records the efficiency as a thermal-efficiency figure and does not convert it to a UEF, because the two metrics are not interchangeable. The family is documented at line level because the full model range, inputs and capacities sit in the linked Canadian spec sheet, which is the source used before any model row is published. A combination water-plus-space-heating design is assessed on site, and whether CANRO supplies a Polaris model for a project is confirmed at consultation.
Highlights
- High-efficiency condensing gas water heater for combination systems
- Submerged combustion chamber with spiral flue; John Wood states up to 96% thermal efficiency
- High-grade 444 stainless steel tank with brass connections
- Ultra-quiet blower and burner; refractory steel construction
- Three external LED lights for self-diagnostics; full front serviceability
- PR34-100-2NV model meets ENERGY STAR requirements; model range pending the spec sheet
Models
Polaris high-efficiency condensing gas tank models
One canonical page per model. Capacity and fuel variants stay on that page.
No models documented yet.
Fault codes
Polaris high-efficiency condensing gas tank codes and status lights
No codes documented for this series yet.
Manuals
Official documents
- Polaris high-efficiency condensing gas — spec sheet · Canadian
- Polaris high-efficiency condensing gas — installation manual · Canadian
- Polaris — warranty sheet · Canadian
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Services for John Wood gas storage tank units
Frequently asked questions
What is the John Wood Polaris efficiency?
John Wood states the submerged combustion chamber with spiral flue provides up to 96% thermal efficiency. That is a thermal-efficiency figure, not a UEF, and WaterHeating.ca does not present the two as interchangeable.
Can the Polaris do space heating as well as hot water?
John Wood states the Polaris is designed for combination systems and is suited to radiant and forced-air hydronic heating as well as domestic hot water. A combination design is assessed on site, and gas-fitting work in BC is permitted work.
Is the John Wood Polaris sold in Canada?
Yes. It is published on johnwoodwaterheaters.com, the Canadian John Wood site, with Canadian spec-sheet, installation and warranty documents linked.
Talk to a water heater technician
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- John Wood — Polaris high-efficiency gas water heater (submerged combustion chamber with spiral flue, up to 96% thermal efficiency, 444 stainless steel tank, ultra-quiet blower, three-light self-diagnostics, PR34-100-2NV ENERGY STAR) · Canadian source · accessed September 20, 2026
- John Wood — official Canadian site · Canadian source · accessed September 20, 2026
- CANRO Heating & Cooling — Contact (brands serviced) · Canadian source · accessed September 7, 2026
Facts checked September 20, 2026. Last updated September 20, 2026. Technical reviewer: not yet assigned.