A. O. Smith · Series
A. O. Smith Vertex HV high-efficiency condensing gas tanks
The A. O. Smith Vertex HV is a high-efficiency condensing natural gas storage water heater that A. O. Smith Canada publishes with a side-fired gas burner, ENERGY STAR qualification, a 0.90 UEF, a single design for Power Vent and Power Direct Vent installations, and a 6-year limited tank and parts warranty.
Series facts
- System type
- Gas storage tank
- Efficiency
- UEF 0.9
- Energy
- A. O. Smith Canada lists the Vertex HV on its residential high-efficiency gas pages. The model-level fuel is read from the rating plate and the linked Canadian spec sheet; WaterHeating.ca does not perform field fuel conversions.
- Venting
- A. O. Smith Canada publishes the Vertex HV as a single design used for both Power Vent and Power Direct Vent installations. It is a side-fire condensing unit, so it produces condensate and needs a drain; the model's installation manual governs the approved vent materials, lengths and condensate handling.
- Models documented
- 0
- Warranty
- Published terms
A. O. Smith Canada states the Vertex HV is ENERGY STAR qualified with a 0.90 UEF. The draw pattern is not printed on the product page, so the figure is recorded as the manufacturer's published value. UEF is the current federal metric and WaterHeating.ca does not convert it to a legacy EF.
About the Vertex HV high-efficiency condensing gas tanks
A. O. Smith Canada publishes the Vertex HV as its high-efficiency gas storage line, built around a side-fire design that the manufacturer describes as providing outstanding condensing performance. Because the burner fires into the side of the tank rather than from below, the unit uses a condensing heat exchanger and produces condensate that must be drained. It is ENERGY STAR qualified with a published 0.90 UEF.
A distinctive published feature is that a single design covers both Power Vent and Power Direct Vent installations, which matters when a replacement has to match an existing vent route. The line is documented on the Canadian site in a 110 Series and a 120 Series, each with its own Canadian specification sheet, installation manual and the residential warranty sheet; those documents are linked here. A. O. Smith Canada states a 6-year limited tank and parts warranty for the line.
This page is written at family level because the per-model capacities, first-hour ratings, inputs and dimensions sit in the linked Canadian specification sheets, which are the source used before any model row is published. A 0.90 UEF is the manufacturer's published line figure and is not converted to a legacy EF here. Whether CANRO supplies a Vertex HV for a given project is confirmed at consultation, and CANRO names A. O. Smith among the brands it services on its own pages.
Highlights
- A. O. Smith Canada publishes a 0.90 UEF and ENERGY STAR qualification for the Vertex HV
- Side-fired gas burner in a condensing, high-efficiency storage design
- One design serves both Power Vent and Power Direct Vent installations
- Documented on the Canadian site in a 110 Series and a 120 Series, each with its own spec sheet and manual
- 6-year limited tank and parts warranty stated by A. O. Smith Canada
- Per-model capacities, first-hour ratings and inputs sit in the linked Canadian spec sheets
A. O. Smith Canada states a 6-year limited tank and parts warranty for the Vertex HV.
Models
Vertex HV high-efficiency condensing gas tanks models
One canonical page per model. Capacity and fuel variants stay on that page.
No models documented yet.
Fault codes
Vertex HV high-efficiency condensing gas tanks codes and status lights
No codes documented for this series yet.
Manuals
Official documents
- A. O. Smith Canada — Vertex HV 110 Series specification sheet (English) · Canadian
- A. O. Smith Canada — Vertex HV 110 Series installation manual (English) · Canadian
- A. O. Smith Canada — Vertex HV 120 Series specification sheet (English) · Canadian
- A. O. Smith Canada — Vertex HV 120 Series installation manual (English) · Canadian
- A. O. Smith Canada — residential warranty sheet (English) · Canadian
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Services for A. O. Smith gas storage tank units
Frequently asked questions
What efficiency does A. O. Smith Canada publish for the Vertex HV?
A. O. Smith Canada states the Vertex HV is ENERGY STAR qualified with a 0.90 UEF. UEF is the current federal metric and WaterHeating.ca does not convert it to a legacy EF. The exact figure for a specific model is read from the linked Canadian specification sheet.
Does the Vertex HV need a drain for condensate?
Yes. It is a side-fire condensing unit, so it produces condensate and needs a drain. The model's installation manual governs the approved vent materials, lengths and condensate handling.
Can the Vertex HV use the same venting as a power vent or a power direct vent heater?
A. O. Smith Canada states the Vertex HV uses a single design for both Power Vent and Power Direct Vent installations. Which configuration applies to a specific home is confirmed on site and against the model's installation manual.
Is the A. O. Smith Vertex HV sold in Canada?
Yes. It is published on hotwatercanada.ca, the A. O. Smith Canada site, with Canadian specification sheets, installation manuals and the residential warranty sheet linked.
Talk to a water heater technician
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- A. O. Smith Canada — Vertex HV (side-fire condensing high-efficiency gas storage, ENERGY STAR qualified, 0.90 UEF, single design for Power Vent and Power Direct Vent, 6-year limited tank and parts warranty, 110 and 120 Series spec sheets, manuals and warranty sheet) · Canadian source · accessed September 21, 2026
- A. O. Smith Canada — High-Efficiency Gas residential category (Vertex HV, Vertex Power Direct Vent, Vertex Power Vent, Polaris) · Canadian source · accessed September 21, 2026
- CANRO Heating & Cooling — Contact (brands serviced) · Canadian source · accessed September 7, 2026
Facts checked September 21, 2026. Last updated September 21, 2026. Technical reviewer: not yet assigned.