A. O. Smith · Series
A. O. Smith Polaris high-efficiency condensing gas tanks
The A. O. Smith Polaris is a high-efficiency condensing natural gas storage water heater that A. O. Smith Canada publishes with a submerged combustion chamber and spiral flue rated up to 96% thermal efficiency, a high-grade stainless steel tank with brass connections and no anode, up to 120 ft of ULC S636 PVC or CPVC venting, and a 10-year limited tank and parts warranty.
Series facts
- System type
- Gas storage tank
- Efficiency
- thermal-efficiency 96
- Energy
- A. O. Smith Canada lists the Polaris on its residential high-efficiency gas pages. The model-level fuel is read from the rating plate and the linked Canadian spec sheet; WaterHeating.ca does not perform field fuel conversions.
- Venting
- A. O. Smith Canada states the Polaris can be vented up to 120 ft using ULC S636 PVC or CPVC pipe, either through the wall or through the roof. As a condensing unit it produces condensate and needs a drain; the installation manual governs approved materials, lengths and condensate handling.
- Models documented
- 0
- Warranty
- Published terms
A. O. Smith Canada states the submerged combustion chamber with spiral flue provides up to 96% thermal efficiency. Thermal efficiency is a different measure from UEF and is not a savings percentage.
About the Polaris high-efficiency condensing gas tanks
A. O. Smith Canada publishes the Polaris as a high-efficiency condensing gas storage water heater and describes it as the perfect choice for combi systems, meaning it can serve domestic hot water and, in a combination design, space heating through a recirculating loop. Its submerged combustion chamber with a spiral flue is published at up to 96% thermal efficiency, a measure distinct from UEF that is not a savings percentage.
The published construction is unusual among storage tanks: a high-grade stainless steel tank with brass connections that A. O. Smith Canada says needs no anode, which removes the routine anode inspection a glass-lined tank requires. The manufacturer also lists whisper-quiet operation and states the unit can be vented up to 120 ft using ULC S636 PVC or CPVC pipe, either through the wall or through the roof. Because it is a condensing unit it produces condensate and needs a drain.
The Canadian site links a Polaris specification sheet, installation manual, wiring diagram and warranty sheet, all cited here, and states a 10-year limited tank and 10-year parts warranty. Per-model capacities, first-hour ratings and inputs sit in the linked specification sheet, which is the source used before any model row is published. Polaris is also published under the John Wood and GSW brands in this catalogue; this page documents the A. O. Smith Canada record. Whether CANRO supplies a Polaris for a project is confirmed at consultation.
Highlights
- A. O. Smith Canada publishes up to 96% thermal efficiency for the Polaris
- Submerged combustion chamber with a spiral flue; condensing design with a condensate drain
- High-grade stainless steel tank with brass connections and no anode required
- Vented up to 120 ft using ULC S636 PVC or CPVC, through the wall or the roof
- Published as the manufacturer's choice for combi systems
- 10-year limited tank and 10-year parts warranty stated by A. O. Smith Canada
A. O. Smith Canada states a 10-year limited tank and 10-year parts warranty for the Polaris.
Models
Polaris high-efficiency condensing gas tanks models
One canonical page per model. Capacity and fuel variants stay on that page.
No models documented yet.
Fault codes
Polaris high-efficiency condensing gas tanks codes and status lights
No codes documented for this series yet.
Manuals
Official documents
- A. O. Smith Canada — Polaris specification sheet (English) · Canadian
- A. O. Smith Canada — Polaris installation manual (English) · Canadian
- A. O. Smith Canada — Polaris wiring diagram (English) · Canadian
- A. O. Smith Canada — Polaris warranty sheet (English) · Canadian
Where CANRO provides on-site service
On-site service is currently offered across Metro Vancouver: Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, Maple Ridge, Pitt Meadows, White Rock, Tsawwassen; plus Anmore, Belcarra, Lions Bay, Bowen Island, Abbotsford with travel or ferry arrangements confirmed by phone. Everything else on this site is reference information you can use anywhere in Canada.
Services for A. O. Smith gas storage tank units
Frequently asked questions
What efficiency does A. O. Smith Canada publish for the Polaris?
A. O. Smith Canada states the submerged combustion chamber with spiral flue provides up to 96% thermal efficiency. Thermal efficiency is a different measure from UEF and is not a savings percentage; the exact figure for a model is read from the linked Canadian specification sheet.
Does the Polaris tank need an anode rod?
A. O. Smith Canada states the Polaris uses a high-grade stainless steel tank with brass connections that needs no anode, which removes the routine anode inspection a glass-lined tank requires. It is a manufacturer statement about the tank construction.
Can the Polaris be used for combination space and water heating?
A. O. Smith Canada describes the Polaris as the perfect choice for combi systems. Whether a combination design suits a given home is assessed on site, and the installation manual governs the piping and controls.
Does the Polaris need a condensate drain?
Yes. It is a condensing unit, so it produces condensate and needs a drain, along with an approved vent route. The installation manual governs the approved vent materials, lengths and condensate handling.
Talk to a water heater technician
Describe what the water heater is doing and get a straight answer about the next step.
On-site service in Metro Vancouver, BC. Call to check availability.
Sources and verification
- A. O. Smith Canada — Polaris (submerged combustion chamber with spiral flue up to 96% thermal efficiency, stainless steel tank with brass connections and no anode, whisper quiet, vented up to 120 ft ULC S636 PVC or CPVC, combi-system choice, 10-year limited tank and parts warranty, spec sheet / manual / wiring diagram / warranty sheet) · Canadian source · accessed September 21, 2026
- A. O. Smith Canada — High-Efficiency Gas residential category (Vertex HV, Vertex Power Direct Vent, Vertex Power Vent, Polaris) · Canadian source · accessed September 21, 2026
- CANRO Heating & Cooling — Contact (brands serviced) · Canadian source · accessed September 7, 2026
Facts checked September 21, 2026. Last updated September 21, 2026. Technical reviewer: not yet assigned.